Email support
Contact james@soliscore.app. Include your app version, iOS version, and a description of what happened.
Help
Tr4kr Support
Questions, problems, or feedback about the app can be sent by email.
Before emailing
Restart the app, verify the selected month or year, and keep a copy of any CSV file involved. Do not email sensitive financial information that is not needed to diagnose the issue.
CSV import issues
Confirm the file is a valid CSV with recognizable columns for item or merchant, amount or value, date, and either item type or separate type and category fields.
Local data
Tr4kr currently stores its records locally. Deleting the app may remove its database. Keep independent copies of information you cannot afford to lose.